Exchange & Returns

How long is the order processing time?
Please allow 2-3 working days for us to process your order.

How do I make an exchange?
We allow exchanges only for wrong sizing as all orders will be checked prior to delivery.
All exchanges must be done within 7 working days of receipt of the items.
You may write in to us at pastelssg@gmail.com.
Our staff will be more than happy to assist you.
All return items must be returned in unworn, unwashed and unaltered condition with all tags intact.

What kind of payment methods do you accept?
Our preferred method of payment is via Paypal. You don't need to have a Paypal account. Just checkout as Guest and pay via your debit/credit card. It's that simple. :)
Alternatively, you may opt for Bank Transfer or PayNow too.